We didnt stay at the Hip Hotel but we did go there every day on our holiday to rent a bed and and have lunch and drinks. The staff are amazing. By the end of our 2 weeks we got to know all of them and could have found a better spot on the beach to hang out. We were looked after like we were guests and the manager comp'd us two full days for thanks for our custom at the end of our holiday. Truly a company who cares about their staff and their customers. I never give 10/10 for anything as I always think there's room for improvement anywhere, but honestly, this place is spot on. I cant recommend it highly enough. They also have 2 other hotels in Tulum, which are equally fabulous, which we also went to for drinks, lunch and or dinner and they are The Coral and Anna & Jose.
un petit coin de paradis sur terre qu'il faut préserver. Le personnel est adorable, discret, serviable, et toujours avec le sourire. N'hésitez pas de leur demander des conseils pour découvrir cette merveilleuse région du Yutacan. On adore !!!
We absolutely loved spending Christmas here in 2017. Everyone at the hotel was so incredibly friendly and helpful and the hotel itself was superb. We had a room with the most exquisite view! Our room was very comfortable, spacious and so quiet (apart from the sound of the ocean). We had no idea if people we in the room beside us which made it great for a sleep in if needed. There are so many huts to hang out under by the beach and the food and drinks service makes it the ultimate place to spend the day. Thank you so much to everyone we encountered during our stay, you made our holiday a great one and we cannot wait to come back!
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